The Cleveland Pops Orchestra plays its 6 season concert at our main venue, Severance Hall in Cleveland, OH. The annual holiday performance is at Playhouse Square in Connor Palace, acting as our secondary location. Along with these two venues the orchestra also performs throughout Ohio during the summer months, at various locations.
Severance Hall
Opened February 5th, 1931, Severance Hall seats up to 2,000 people and has become one of the most beautiful concert halls in the world. Designed by the Cleveland architectural firm Walker & Weeks, the building is named for John L. Severance and his wife, Elisabeth, who initially pledged $1 million for its construction.
Fun Fact: If you have the time, try to find the screw in the Severance Hall grand foyer. It’s a tricky find, but we can assure you, it’s there!
Learn more about Severance Hall and its history.
All single ticket sales go through the Severance Hall box office.
Phone: 216-231-1111 ext. 1
Email: boxoffice@clevelandorchestra.com
Box Office Hours
- Monday-Friday: 9am to 6pm
- Saturday/Sunday and holidays: Closed (but open 3 hours prior to concerts at Severance Hall)
Severance Hall has two restaurants within it at which you can dine before the concert, or you can check out some of our other favorites listed below!
Restaurants in Severance Hall
- Opus Lounge – See Menu
Nearby Restaurants
Directions from the West
Take I-90 Eastbound through Downtown Cleveland to “Exit 173B/Chester Avenue. Turn right onto Chester Avenue, and head east about 3 miles to Euclid Avenue. Turn left on Euclid Avenue. At the second traffic light, turn left onto East Boulevard. Access to the Campus Center Garage at Severance Hall is on the right, adjacent to the hall.
Directions from the East
Take I-90 Westbound to “Exit 177/Martin Luther King Boulevard.” Turn left onto Martin Luther King Boulevard, and continue through Rockefeller Park to East 105th Street. Cross East 105th Street and bear left onto East Boulevard. Access to the Campus Center Garage at Severance Hall is about 1/2 mile down East Boulevard on the left.
Directions from the South
Take I-71 or I-77 Northbound to I-90 East. Take I-90 East through downtown Cleveland to “Exit 173B/Chester Avenue.” Turn right onto Chester Avenue, and head east about 3 miles to Euclid Avenue. Turn left on Euclid Avenue. At the second traffic light, turn left onto East Boulevard. Access to the Campus Center Garage at Severance Hall is on the right, adjacent to the hall.
Parking
Campus Center Garage
The Case Western Reserve University Campus Center Garage is located adjacent to Severance Hall, with stair and elevator access to Severance Hall. Event parking in the Campus Center Garage can be purchased for $11 per vehicle when space permits. Please note, however, that the garage often fills up well before concert time and only patrons who purchase pre-paid parking passes are ensured a parking space.
Pre-paid Parking in the Campus Center Garage can be purchased in advance for $15 per concert (with guaranteed space). Pre-paid parking can be purchased through the Severance Hall Ticket Office at (216) 231-1111.
Additional Parking
Additional event parking is available in the Case Western Reserve University Lot 1 off Euclid Avenue across from Severance Hall, at the University Circle Lot 13A on Adelbert Road, and at the Cleveland Botanical Garden parking garage on East Boulevard. Space at these lots may be limited during weekday daytime hours.
Parking Maps
Use the links below to view maps of the parking areas near Severance Hall:
Severance Hall
11001 Euclid Ave,
Cleveland, OH 44106
Phone Policy
We ask that all cell phones are turned off or kept on silent throughout the show so all patrons have the best possible experience.
Recording/Flash Photography Policy
Recording and flash photography is prohibited.
Cancellation Policy
“The show must go on!” We will always play our scheduled concerts unless there are special circumstances. It is rare that we will cancel a show due to inclement weather.
View all of Severance Hall’s policies.
Playhouse Square (Holiday Concerts)
The Playhouse Square Ticket Office is located in the KeyBank State Theatre Lobby.
Operating Hours
The main box office is CLOSED Mondays, and during the day on holidays and weekends.
The box office opens 1 hour prior to curtain time and closes at intermission.
- If a show does not have an intermission, the box office will close once the curtain goes up.
- Note: Curtain and intermission times adjust frequently and are based on the many different shows on our stages, the varying dates where shows may occur throughout the year and the length of the first half of any show.
Purchase Tickets
Phone: 216-241-6000
Email: salesandservices@playhousesquare.org
Operating Hours
Monday – Friday: 9 a.m. – 5 p.m.
Address
KeyBank State Theatre
1519 Euclid Ave.
Cleveland, OH 44115
Playhouse Square parking can be purchased in advance for $20 in the following garages:
- Playhouse Square Parking Garage
- 1450 Chester Avenue
- Lumen Parking Garage
- Located on E. 17th Street between Prospect and Euclid
Valet Parking
Valet parking is available and is first come first served on the day of the performance.
For additional information and Playhouse Square’s policies please visit their website here.
The Cleveland Pops Orchestra
23245 Mercantile Road, Suite B
Beachwood, OH 44122
Phone: (216) 765-7677
Fax: (216) 765-1931
E-mail: staff@clevelandpops.com